“I really had a great experience with Ace Property Management as a whole and the staff. I couldn't recommend them more! The staff was very professional and are just great people to take care of the rental property I resided. I appreciate the quality and work ethic they bring in every area. Communicating with Rachel, Shannon, or Tyler was always timely and efficient. The property was in dire need of the attentiveness and respectfulness. It was nice, as the experience with the previous property management Co. was atrocious. Thank you Ace employees, for going above and beyond to make the property safe and addressing all the issues in a timely manner, and thank you for the respect and kindness you showed me.”
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“Renting from ACE property management has been so easy. The team has been easy to reach and they follow through on everything. We would’ve renewed our lease with them if we hadn’t had to move out of state. If you need an honest property management company that doesn’t make you feel like a number, rent from ACE.”
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“I rented from Racheal and Tyler at Ace Property Management from September 2021-2022. This was the best renter's experienced I've ever had. During the year I was there I had minor appliance issues which where fixed within a couple days their staff is very reliable and responsive and compassionate. Everyone at Ace cares about their tenants I truly appreciate my time in South Dakota. Thanks to everyone at Ace for an awesome experience!”
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“For property owners concerned about using ACE property management, Tyler keeps an eye on properties. He sets up service calls for things such as sprinklers and has furnace filters delivered to the properties and checks to make sure they are changed. He makes sure light bulbs match to give the owner of the property the best chance of the property getting rented. We know some of the work he did after we moved based on the changes we had on our safety deposit refund and bill. Tyler had a professional cleaner go through the whole house even when he said we did a good job cleaning before we moved out. You know your tenants will get a clean place to live if you hire ACE property management. He had the carpets professionally cleaned with a company he uses and trusts. He replaced a few blinds that had breaks in them regardless of it was our kids or just wear and tear. He also had a yard cleanup performed.”
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“We had a great experience renting from Ace Property Management! Rachel & Tyler are by far the best property managers we’ve ever had (and we’ve had a whole range of managers over the years!). They have clear, reasonable expectations for tenants and are willing to answer questions if they arise. They're also hands-off and let you live your life while renting one of their properties. Tyler & Rachel are both very nice and make the whole process from lease-signing to move-out easy, which is really saying something in such a crazy market. They are honest with their tenants and won’t make up fake reasons to keep your deposit or charge you. The house itself was in great shape and didn’t have any issues. The online portal is super easy to use, too. We only stopped renting from them because we bought a house, but if we rent again in the future they’ll be our first call. I couldn’t say enough how pleasant our renting experience was with them. Totally recommend.”
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“Rachel and Tyler with Ace Property Management are wonderful to rent from! We were given an option from the very first day of walking into the office, and signed the lease the same day. When my husband and I got our offer from base housing Rachel and Tyler completely understood and didn't make a big deal about breaking our lease at all.”
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“I own a rental property in Rapid City but live out of state. It was easy to sign up with ACE and I’m very surprised at how much of a turnkey business ACE provides. They take care of finding high quality tenants and deal with anything that comes up with the property. I get a full statement emailed to me each month along with end of year accounting documents help me do my taxes at the end of the year. The ACE staff is very accessible and easy to work with and truly go above and beyond for customer service. I have been with ACE for more than a year - I highly recommend their full service product they offer their property owners.”
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“Shannon, Rachel and Tyler were fantastic! Very helpful and provided a speedy response whenever we needed anything. Ace Property Management is a great company with great people. Would highly recommend them. Thanks for everything!”
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